How to benefit from it ?
Add
your items to your shopping cart
Choose
your pickup store
Pay on line
Your order will be available within 2 hours**
If your order is immediately unavailable in shop, it will be available within 3-5 working days.
Confirmation
You will receive a confirmation email from your shop as soon as your order is available.
* Subject to validation of your order by the shop during its opening hours.
How to benefit from it ?
Add
your items to your shopping cart
Choose
your pickup store
PAY IN STORE
You can then reserve your items, pay for them and collect them from your store within 2 hours*
This payment method is only available if the order is available in store within 2 hours.
Confirmation
You will receive a confirmation email from your store as soon as your order is available.
Subject to validation of your order by the shop during its opening hours.
You can collect your order in-store at the checkout stage if you are offered the option of "payment in-store".
Your order is available within 2 hours provided that it has been validated by your store.
In the opposite case, your order will be available in store within 3-5 working days. You will receive a confirmation email from your shop as soon as your order is available.
Delivery of your item within 2 hours is possible provided that your item is confirmed as available by the shop once your order has been sent to it.
If necessary, your item will be delivered to your shop within 3-5 working days. You will receive a confirmation email from your shop as soon as your order is available.
If your collection store confirms that one of your items is not available, your entire order will be delivered to the shop within 3-5 working days.
If you have not yet paid for your order, you can change it. If your order has already been paid for, it is not possible to make a change and we invite you to contact our customer service.
Once your order has been paid for from your online customer account, it can only be reimbursed if you come to the shop to collect your items and follow the instructions. return conditions.
The shop will not be able to issue refunds, but you can contact the shop to exchange your items, except for duvets, pillows and bedding protectors. We invite you to follow the return conditions.
Don't see your question in this FAQ?
Our customer service team will answer you.
Enter your city, or geolocate yourself, then select your store from the following list or via the interactive map by clicking on the dots.
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